Privacy Policy

Preamble

My Mind Cocoon shop manufactures Print-on-Demand (POD) products through Printful , Printify and Gelato . I am committed to protecting the privacy of your personal data and respecting your rights under applicable data protection laws. This Privacy Policy describes the types of information I collect, how I use it, the partners with whom I share it and the measures I take to protect this information. Therefore, you should read this Privacy Policy before using the website of https ://www .mind -cocoon .com .

Personal information I collect:

When you visit the site https://www.mind-cocoon.com , I collect , following your explicit consent, certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device.

You can revoke access to this at any time using the “Manage Consent” tab. In addition, when you browse the site, I collect information about the individual web pages or products you view, the websites or search terms that referred you to the site, and how you interact with the site.

I may also collect the personal data you provide to me (including, but not limited to, name, first name, email address, etc.) when contacting us, as well as your delivery and billing address, and your order details when placing an order.

Why do I process your data?

I rely on a number of legal bases to collect, use and share your information, including:

  • To provide my services to you , for example when I use your information to process your order, resolve a dispute, or provide customer service.
  • When you have given me your explicit consent , which you can revoke at any time, for example by subscribing to my newsletter.
  • If necessary to meet a legal obligation , such as retaining information about your purchases for tax purposes.
  • To serve my legitimate interests , such as providing and improving my services. I use your information for my legitimate interests to improve those services.

How do I share your information?

Information about my clients is important. I only share your personal information for a very limited number of reasons and in circumstances such as:

  • Service providers : I use trusted service providers to perform certain actions or provide services (for example, shipping companies or manufacturers like Printify, Printful, or Gelato).
  • Business Transfers : If my business is sold or merged, I may be required to share your information as part of that transaction, to the extent permitted by law.
  • Compliance with Law : I may need to collect, use, retain and share your information to respond to legal processes, investigations or to protect the rights and safety of my customers.

Data retention

I keep your information for as long as necessary to provide you with my services and for the purposes set out in this privacy policy. Generally, I keep your data for a period of 4 years .

Transfers of personal information outside the EU

I may potentially store and process your information through hosting providers located in the United States or other countries. This may involve transfers of data to jurisdictions where the data protection laws may differ from those of your country. If a transfer is necessary, I will rely on the Privacy Shield Framework as used by services like Google Cloud .

How do I protect your information?

I take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. I use security technologies to protect your personal information while it is in transit or stored on my servers.

Your choices and your rights

If you reside in certain territories, including the European Union, you have specific rights regarding your personal information:

  • Access : You can request access to the personal information I hold about you.
  • Modify, restrict, delete : You can request the modification or deletion of your information, except in exceptional cases where the law requires me to keep it.
  • Object : You can object to the processing of your data for legitimate reasons.
  • Complain : If you reside in the European Union, you can complain to your local data protection authorities.

Changes to our Privacy Policy

I may update this privacy policy to reflect changes to my practices. I encourage you to review this policy periodically to stay informed.

Links to other websites

My site may contain links to third party sites. I am not responsible for these sites or their privacy practices. I advise you to read their privacy policies.


Cookies Policy (EU)

This Cookie Policy explains what cookies are and how Mind Cocoon uses them on https://www.mind-cocoon.com . By accessing our site, you agree to the use of cookies in accordance with this policy.

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet or smartphone) when you visit certain websites. Cookies allow your device to be recognised and information about your preferences or past actions to be stored.

2. How do I use cookies?

I use cookies for several reasons, including to:

  • Improve user experience : Cookies allow me to provide you with a more fluid and personalized experience by remembering your preferences and past interactions on the site.
  • Analyzing site traffic : I use cookies to collect data about how visitors interact with my site in order to improve its content and functionality.
  • How the site works : Some cookies are essential to enable you to move around the site and access its features, such as secure access to protected areas of the site.

3. Types of cookies used

On my site, I may use the following types of cookies:

Strictly Necessary Cookies : These cookies are essential to enable you to move around the site and use its features. Without these cookies, certain services like the shopping cart cannot function.

Performance cookies : These cookies collect anonymous information about site usage, such as which pages are visited most often, in order to enable us to improve the site.

Functional cookies : These cookies allow the site to remember choices you make (such as your user name, language or the region you are in) to provide a more personalized experience.

Targeting or advertising cookies : These cookies are used to display relevant advertising based on your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns.

4. Third-party cookies

I use third-party services, such as Google Analytics , Facebook Pixel , and other analytics tools that may also use cookies. These cookies collect information about your activity on the site, and their use is governed by the third parties' privacy policies.

Services I use, such as Printful , Printify, or Gelato , may also use cookies to ensure their services work properly, such as printing and order fulfillment.

5. Cookie management

You can set your browser to block cookies or to alert you when cookies are installed on your device. However, if you disable cookies, some parts of the site may not function properly.

Here are some guides to managing cookies on major browsers:

6. Consent

By using my website you consent to the use of cookies as described in this policy. If you change your mind, you can always withdraw your consent at any time by deleting cookies via your browser settings

7. Changes to the Cookie Policy

I may update this Cookie Policy from time to time. I recommend that you check this page regularly to be aware of any changes.

Contact information

If you have any questions about this policy or your personal information, you can contact me at info@mind-cocoon.com .